All phones have been given an 11 point inspection and are fully functional. These phones will perform like new but they are pre-owned and may have blemishes. Phones with an “A” stock rating may have a few scratches but very slight. "B" stock phones will have noticeable scratches and dings. "C" stock phones will be heavily scratched and dinged but a good opportunity to get a fully functional phone for less. We back all our phones so whatever stock you get it will work great. Each phone comes with a free wall charger, free shipping (for orders over $20) and a 30 day replacement guarantee!Se Habla Espanol!